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  • A client still hasn't received her refund.  She hasn't received a letter either.  We filed back in April.  When she goes to "where's my refund" i... read more
    ajp Level 3
    ProSeries Professional
    posted Oct 22, 2020
    Last activity Oct 22, 2020
    0 0
  • I went online & downloaded 2019 ProSeries Basic because my old computer crashed & I have a new computer. I have a backup disk of my list of clients &... read more
    JEAN2 Level 1
    ProSeries Basic
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by taxea96786
    0 2
  • Trying to send the $25 for IT-204-LL. I am getting the error "not currently an active form on this return..." then tells me to go to federal info worksheet and ... read more
    ejdtaxman Level 2
    ProSeries Professional
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by sjrcpa
    1 1
  • I filed an extension for a client and the extension was accepted by agency however when I filed clients 1040 I am getting an error stating the SSN was previousl... read more
    ROrtiz1 New Member
    ProSeries Professional
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by abctax55
    5 1
  • is Efile 1040x mandatory if the original 1040 was E filed? And, can pdf be attached with amended 1040X? If yes, will the pdf with the original 1040 not be ... read more
    jgcpa Level 4
    ProSeries Professional
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by jgcpa
    4 3
  • The name on my client's invoice shows as TAXPAYERFIRSTNAME and SPOUSEFIRSTNAME LASTNAME. How can I make it show the taxpayer's whole name on the first line and ... read more
    SusieQStL New Member
    ProSeries Basic
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by Just-Lisa-Now-
    3 4
  • When the ProSeries 2019 opens, I get an error: Cannot open S2019US1040PRO.xml. After I click OK, the programs seems to operate normally.
    hedgeslaw Level 3
    ProSeries Professional
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by George4Tacks
    0 1
  • Client didn't receive 1st stimulus payment because of large capitol gains on 2019 tax return.  My understanding is 1st stimulus is refund of 2020... read more
    milkman Level 2
    ProSeries Basic
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by hedgeslaw
    8 2
  • Trying to open a 2018 client file. The software did an update and now when I open the file, it comes up blank and there are no forms on the left, just headings.
    serrealty Level 1
    ProSeries Professional Stand-Alone
    posted Oct 21, 2020
    Last activity Oct 21, 2020 by hedgeslaw
    1 2
  • I am closing my tax business but, will still be preparing returns for friends and family. IRS requires minimum of 11 returns to maintain ERO standing. If I cont... read more
    taxea96786 Level 2
    ProSeries Professional
    posted Oct 20, 2020
    Last activity Oct 21, 2020 by taxea96786
    9 5
  • My client purchased a 4-plex (4 units on one building, purchased all as one transaction) and rents out each unit individually - can i combine the income/expense... read more
    mrscpa Level 1
    ProSeries Professional
    posted Oct 20, 2020
    Last activity Oct 21, 2020 by TaxGuyBill
    9 5
  • Has proseries Basic been upgraded to accomodate the new adjustments to QIP and bonus depreciation 
    JudyB Level 2
    ProSeries Basic
    posted Oct 20, 2020
    Last activity Oct 22, 2020 by JudyB
    0 2
  • How do I save my data to the cloud? 
    Ed A Level 1
    ProSeries Professional
    posted Oct 20, 2020
    Last activity Oct 20, 2020 by dd4vols
    11 3
  • trying to load 2020 software and receive a error 404 remote server not found?we are connected to internet.
    Steve304 Level 3
    ProSeries Professional
    posted Oct 19, 2020
    Last activity Oct 20, 2020 by Steve304
    10 7
  • I did a mistake where I efiled a return with a wrong social (one digit wrong :() I changed the social of the primary and now when I try to "update EF status for... read more
    mvp2885 Level 4
    ProSeries Professional
    posted Oct 19, 2020
    Last activity Oct 19, 2020 by George4Tacks
    2 6