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Does ProSeries have an option to shutoff the automatic closing timeout, so you don't have to sign back in again?

cpataxman
Level 1

If I'm working on a client tax return in Proseries and step away for some time, the program automatically shuts off and I have to reenter my password to get back into the program.  Can this time be adjusted or totally turned off?

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TAXOH
Level 11

No you cannot change that or stop it from happening. 

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6 Comments 6
TAXOH
Level 11

No you cannot change that or stop it from happening. 

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Ernie
Level 9

The IRS is pushing security of tax data and this is one of the initiatives that they pushed.

IRonMaN
Level 15

Some folks have added a mouse wiggler to avoid the issue.  I don't feel a need for that as long as I still have my 11 fingers - I just log back on if I have been away from the screen too long.


Slava Ukraini!
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TAXOH
Level 11
Same here as far as just logging back in.
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The-Tax-Lady
Level 9
Me too, unfortunately or not, I'm usually never out of the software long enough for it to time out.
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Chris Humphreys
Level 1

How long does it take to automatically log you out due to inactivity?