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Pro-Series Basic Availability Offline (Stand Alone)

Tax Man Bert
Level 2

I have searched every way I know to determine if 2019 Pro-Series Basic Stand Alone can be logged into while offline to perform work,

I just called in to Tech Support to ask the question and was told my wait time was over an hour.  I have already spent over an hour searching for the answer.  I can't wait on line another hour.

This is poor reliability.  I simply need to know for productivity.  There are times when I may not have internet access, especially if traveling.

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1 Solution

Accepted Solutions
linette
Level 5

I work mobile and I am using stand alone as well.

Where I haven't actually accessed it, my system has popped up and told me I don't have internet access and asked if I want to work offline, so I am assuming it will let me work offline if I say yes.

Turn your internet connection off and see.

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5 Comments 5
linette
Level 5

I work mobile and I am using stand alone as well.

Where I haven't actually accessed it, my system has popped up and told me I don't have internet access and asked if I want to work offline, so I am assuming it will let me work offline if I say yes.

Turn your internet connection off and see.

TiredFarmer
Level 7

Pro Series Professional will let you work off line

 

Tax Man Bert
Level 2

Thanks for your help!

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Tax Man Bert
Level 2

Thanks as well!

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cindy40362
Level 2

When I try to work off line the open file is gray and I can't choose any files from my homebase.  Can I work offline?

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