Letters won't print with Organizers

[Catmom]

The letter doesn't print with the Organizers.  I've edited my Organizer Letter and saved it.  I've selected the letter to print with the Organizer under "Control which letters print."  What am I missing?  I've been using ProSeries for 15 years and never had this issue.

[Catmom]

It seems that the letter will print with the Full Organizer, but not the Short Organizer. I have used the Short Organizer in prior years, and never had this problem.

[Catmom · Accepted solution]

I figured out the answer. You now have to select the letter to print with the filing copy, not the client copy. That doesn't really make sense because there is no filing copy of the Organizer, but it worked so I'm happy.

[George4Tacks]

Just curious, can you mark this a solution? I don't know if it will work if you made it yourself.

[Accountant-Man]

See my answer from 3 weeks ago.

https://proconnect.intuit.com/community/proseries-discussions/discussion/letters-don-t-print-with-or...

[Catmom]

Thanks, Accountant Man. I did a search before asking the question, but your post didn't come up.