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How to open ProSeries with Right Networks web hosting

margowalkercpa
Level 3

My Right Networks account shows Right Networks and IntuitPCG are both active.  However, when I open Right Networks link, there is no icon for the ProSeries software - only Microsoft Office.  How do I get to the tax software to begin entering returns?

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1 Comment 1
Bert
Employee
Employee

It sounds like ProSeries has never been installed into the Right Network Desktop. Try opening Right Networks My Account and look in there. Because this is a new feature for ProSeries it might be best to call into ProSeries support

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