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fix duplicate SSN

Level 1

I tried to send the taxes for my client and it's impossible

Tax Return was returned because apparently SSN it's duplicate in HomeBase

that it's impossible, I'm go over with every client and everything it's correctly

 

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Champion
Champion

Try going to efile center, and see if it shows any duplicate SSN, if it does it should ask if you want to fix. If that doesn't work, make a backup in case things go sideways, then go to home base view, select homebase, database maintenance. Hopefully that will work for you

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Level 1

Thank you, You solved my problem

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