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I have several clients that have totally disappeared. I printed off the HomeBase missing file and did that. No results. Where else can I look for these files??

Helpemout
Level 3
 
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5 Comments 5
Just-Lisa-Now-
Level 15
Level 15
You posted this under the Topic of ProSeries, but you chose ProConnect Online as your product...which program are you using?

If youre using ProSeries, can you find the actual file by filename the 18Data folder in Windows File Explorer, or is it missing from there as well?  Can you find the file by filename anywhere on the computer?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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nadpa100
Level 1

I am missing the files on Proseries 22

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nadpa100
Level 1

I found the files in the files 22 but my app also disappeared, how can I start a new return

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nadpa100
Level 1

Hi are you still there?

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sjrcpa
Level 15

@nadpa100  This is not live chat support.


Ex-AllStar