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Will someone help me with my account as I am a student and it is asking me to pay to print a practice tax form I filled out?

 
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5 Replies 5
qbteachmt
Level 15

If you are asked to pay, you signed up through the wrong portal.

Students need to sign up at https://www.intuit.com/partners/education-program/products/proconnect-tax-online/student-signup/ or they end up getting charged for their homework. 

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"Level Up" is a gaming function, not a real life function.

I followed the link and verified my email address as a student. I am still being asked to pay when I print the form. 

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qbteachmt
Level 15

You seem to be using the same account (username) which you told us you created using the Commercial User Log in credentials. I think you need to start over with a new account, now.

This is Peer Users, and no one here is Customer Support or Tech Support or has any access to the account info for users.

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"Level Up" is a gaming function, not a real life function.

How do I reach customer support or Tech support? 

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qbteachmt
Level 15

M-F

https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/...

 

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"Level Up" is a gaming function, not a real life function.
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