hmonkcpa
Level 1
01-15-2021
07:41 PM
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I have a client that is getting the same stimulus error on the IRS webpage as Turbo Tax & H&R block customers. I filed her return with Pro Connect for 2019. Is there something that can be done to correct this?
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4 Comments 4
Level 15
01-15-2021
07:41 PM
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and what error is that?
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qbteachmt
Level 15
01-16-2021
02:09 PM
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Are you signed up for the IRS E-newsletters? Are you using their resources:
https://www.irs.gov/coronavirus/second-eip-faqs
They have FAQs for things like "status not available" and other issues that tell you what this means.
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"Level Up" is a gaming function, not a real life function.
"Level Up" is a gaming function, not a real life function.
IRonMaN
Level 15
01-16-2021
02:16 PM
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"Is there something that can be done to correct this?"
If it is the same error as Turddotaxx and Block customers, sounds like you used a banking product. So to correct it, you could always write them a check until they get their credit. Kinda show them how much you appreciate their business.
Ukraine - hang in there