Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get E-Sig to ask for Both signatures for MFJ?

michaelf
Level 3
 
0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Solution

Accepted Solutions
PhoebeRoberts
Level 11
Level 11

Yes, it will send two emails to the one address, one email for each spouse. If the client has their email reader set to "thread" emails, they do thread on top of each other, so the client may not immediately recognize there are actually two.

Each return uses one e-signature instance, for every scenario I've encountered. Single filers, joint filers, spouses share an email, spouses have separate e-mails, package has to be voided and re-issued.

View solution in original post

6 Comments 6
itonewbie
Level 15

Based on experience shared by other users, you'd send it to both.  Even if the spouse uses the same email address as the taxpayer, make sure you have the spouse's email address entered.

---------------------------------------------------------------------------------
Still an AllStar
michaelf
Level 3

So when the spouse has an email entered E-Sig will send 2 emails to the same email address (many Spouses share an email)? One for each spouse? That would be great! Does it use one or two E-Sig Licenses?

0 Cheers
PhoebeRoberts
Level 11
Level 11

Yes, it will send two emails to the one address, one email for each spouse. If the client has their email reader set to "thread" emails, they do thread on top of each other, so the client may not immediately recognize there are actually two.

Each return uses one e-signature instance, for every scenario I've encountered. Single filers, joint filers, spouses share an email, spouses have separate e-mails, package has to be voided and re-issued.

michaelf
Level 3

Ill try this on the next MFJ!

I guess it makes sense to do it this way. I just haven't used e-Sig much until this season.

0 Cheers
diana3
Level 1

will this be considered one cost?

0 Cheers
michaelf
Level 3

One e-signature per return, so one license. Works pretty well.

 

0 Cheers