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First-time purchaser; Microsoft Edge user

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Level 1

I am considering using ProConnect Tax Online in my practice. I have recently upgraded my Microsoft Edge browser (version 79). However, I am still receiving the message "ProConnect Tax Online doesn't support your browser" which indicates I would need Edge 49 or higher.

Any ideas as to why this still isn't working?

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Level 15

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari).  Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-on...

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Still an AllStar

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3 Replies 3
Highlighted
Level 15

PTO could be temperamental, sometimes even with recommended browsers (namely, Chrome, Firefox, and Safari).  Would suggest that you switch to one of the recommended browsers.

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-proconnect-tax-on...

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Still an AllStar

View solution in original post

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Level 1

Thank you! Exactly what I needed to hear!

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Level 15

NP, @Advocate2020.  Glad to be of help.

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Still an AllStar
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