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Pro- Product

courtneyB
Level 1

There no help on the weekend for the tax offices because I have not been able to process a single return. No real video that is doing a real step by step basic return video no videos for EICmetc that mostly what ppl have in simple returns. Where can I find help with that EIC form not popping up I'm so stressed. If the software is simple these training videos don't help half my staff can't get the return with the program no help.

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George4Tacks
Level 15

Start here https://proconnect.intuit.com/tax-online/training/

To e-file > be sure all the diagnostics are cleared or addressed. then click the File Return and follow the instructions. 

There are many videos on YouTube https://www.youtube.com/results?search_query=proconnect+efile

 

 


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George4Tacks
Level 15
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