Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

locked files

vpotterj
Level 1

I was told to make mailing labels down laod pro series and transfer clients.  Did that and now it tells me another person locked files and will not work.  What do I need to do?

 

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

You transferred from ProConnect Tax Online to ProSeries? I didnt even know that was an option.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
TaxGuyBill
Level 15

The general rule is when your computer says a file is locked by somebody else, reboot your computer and try again.

Whether or not it will work in this case, I don't know.  But this your first step you should try.

Accountant-Man
Level 13

This started happening to me this past year, after upgrading all PCs to Win10.

Rebooting usually works.

** I'm still a champion... of the world! Even without The Lounge.