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I used the Tax Conversion Data to convert from Lacerte to PTO. I was given information that it would take 1-3 days. It's now over a week. Why has my data not converted?

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You best bet is to follow up with Intuit Support over chat when they re-open on Monday.  Unfortunately, this is a peer-to-peer support forum and we won't be able to help in this regard.

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Still an AllStar

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Level 15

You best bet is to follow up with Intuit Support over chat when they re-open on Monday.  Unfortunately, this is a peer-to-peer support forum and we won't be able to help in this regard.

---------------------------------------------------------------------------------
Still an AllStar

View solution in original post

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