Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

I saved a 2018 TurboTax online file and converted it to PTO. But I got an error message saying it is not valid backup. Does anyone know about how to solve the issue?

jin-kim
Level 1
 
Labels (1)
0 Cheers
2 Replies 2
George4Tacks
Level 15

@IntuitAustin should be able to confirm or deny - Conversion does not work with TT Online


ex-AllStar
Just-Lisa-Now-
Level 15
Level 15

I believe youre right George, it needs to be a file from Turbotax Desktop.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers