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I saved a 2018 TurboTax online file and converted it to PTO. But I got an error message saying it is not valid backup. Does anyone know about how to solve the issue?

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Level 15

@IntuitAustin should be able to confirm or deny - Conversion does not work with TT Online

Level 15
Level 15

I believe youre right George, it needs to be a file from Turbotax Desktop.

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