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I am receiving an error message that the routing number is incorrect for a direct deposit but have verified with the bank it is correct. Has anyone else encountered this?

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Level 15

I have seen where the IRS database has not been updated with a bank number, but really rare. Check the number again at https://routingnumber.aba.com/default1.aspx You have to scroll down and affirm you are not a robot.


ex-AllStar

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Level 15

I have seen where the IRS database has not been updated with a bank number, but really rare. Check the number again at https://routingnumber.aba.com/default1.aspx You have to scroll down and affirm you are not a robot.


ex-AllStar

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Thanks it looks like they have 2 Routing #s, the second one worked.
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Level 15
Be careful, sometimes they are in different states.

ex-AllStar
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In instances like this, I would have the client verify it with the bank directly just in case.
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https://accountants-community.intuit.com/questions/1663294-reject-of-2016-return-regarding-bank-acco...

Former Chump... umm.... AllStar.
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Level 2

Hey, Joshua here. If you're using Chime, I had to use an alternative routing number "031101114" because my regular routing number "031101279" would get rejected every time trying to sign up for direct deposit via DES.NC.GOV.

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I forgot to say that I contacted Chime customer service about it, and that's what they suggested. After I figured it out with 3 days of calling/web browsing lol. 😛

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Did you have any problems such as a delay getting a deposit with the alternate number ? Chime support gave me the same “alternate” too, now they are saying that the routing number can’t be used and any deposit sent to it would have been immediately returned. 

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You are correct. I just found out today that my Chime account rejected the direct deposit from NC.DES, and a DES debit card was issued.

Sorry to anyone this may have effected. I was trying to help out, and turns out what I was told by Chime staff to be false.

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Hello Joshua, just wondering if you ever received your benefits with using that alternative routing number? I am going through the same thing now but have yet to receive my deposits. 

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@Mrsclaybrooks 

It isn't clear what you are asking about. "Benefits" isn't this forum. This forum is for professional income tax preparers and Income Tax payments and refunds.

I recommend using a web search to find something more specific to your issue. Thanks.

 

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Huge help! Thank you!!

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