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I am receiving an error message that the routing number is incorrect for a direct deposit but have verified with the bank it is correct. Has anyone else encountered this?

andimwebb
Level 1
 
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George4Tacks
Level 15

I have seen where the IRS database has not been updated with a bank number, but really rare. Check the number again at https://routingnumber.aba.com/default1.aspx You have to scroll down and affirm you are not a robot.


ex-AllStar

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George4Tacks
Level 15

I have seen where the IRS database has not been updated with a bank number, but really rare. Check the number again at https://routingnumber.aba.com/default1.aspx You have to scroll down and affirm you are not a robot.


ex-AllStar

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andimwebb
Level 1
Thanks it looks like they have 2 Routing #s, the second one worked.
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George4Tacks
Level 15
Be careful, sometimes they are in different states.

ex-AllStar
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itonewbie
Level 15
In instances like this, I would have the client verify it with the bank directly just in case.
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abctax55
Level 15

https://accountants-community.intuit.com/questions/1663294-reject-of-2016-return-regarding-bank-acco...

Former Chump..oops..AllStar...I used to be a people person, then people ruined it


If a post answers your question, click on *Accept as solution* for future searches
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BOWKLEY 2020
Level 2

Hey, Joshua here. If you're using Chime, I had to use an alternative routing number "031101114" because my regular routing number "031101279" would get rejected every time trying to sign up for direct deposit via DES.NC.GOV.

BOWKLEY 2020
Level 2

I forgot to say that I contacted Chime customer service about it, and that's what they suggested. After I figured it out with 3 days of calling/web browsing lol. 😛

Dogisgood
Level 1

Did you have any problems such as a delay getting a deposit with the alternate number ? Chime support gave me the same “alternate” too, now they are saying that the routing number can’t be used and any deposit sent to it would have been immediately returned. 

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BOWKLEY 2020
Level 2

You are correct. I just found out today that my Chime account rejected the direct deposit from NC.DES, and a DES debit card was issued.

Sorry to anyone this may have effected. I was trying to help out, and turns out what I was told by Chime staff to be false.

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BOWKLEY 2020
Level 2

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Mrsclaybrooks
Level 1

Hello Joshua, just wondering if you ever received your benefits with using that alternative routing number? I am going through the same thing now but have yet to receive my deposits. 

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qbteachmt
Level 15

@Mrsclaybrooks 

It isn't clear what you are asking about. "Benefits" isn't this forum. This forum is for professional income tax preparers and Income Tax payments and refunds.

I recommend using a web search to find something more specific to your issue. Thanks.

 

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"Level Up" is a gaming function, not a real life function.
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Shmerc
Level 1

Huge help! Thank you!!

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Jesshunter
Level 1

Thanks! Chime was not helpful at all but this seemed to work. We will see monday

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Sepvalia
Level 1

Your comment saved me! Trying to set up something with Chime and the routing number ending in 79 was not working. Was kind of freaking out. I signed up for a forum username and everything just to tell you THANK YOU. 

George4Tacks
Level 15
You are very welcome. Click the thumbs up (Cheers) is a thank you and I can see who clicked it.
I hope you find even more help on this forum when you need.

ex-AllStar
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ritaeddington
Level 1

Yes every time I use my routing number tells me it's invalid and I've had this thing for a year and it just started doing that what does that mean

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ritaeddington
Level 1

I bank with one finance

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qbteachmt
Level 15

@ritaeddington 

You seem to be lost on the internet.

You’ve come to a Peer User community for Intuit Income Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte Tax Preparation programs, and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.

Thanks.

 

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"Level Up" is a gaming function, not a real life function.
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Teacher
Level 1

That's the message I got when I used the routing number from a deposit slip. Switch to the routing number found on an actual check. That's what worked for me.

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jdog111
Level 1

Hi - which routing did you use? [removed]. 

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George4Tacks
Level 15

NEVER use the routing number from a deposit slip, Chime seems to have it's own help here https://www.chime.com/chime-routing-number/

Chiming in on this OLD thread is not the way to get help. 


ex-AllStar