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How do I correct the primary taxpayer's SSN?

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Level 1
last updated ‎April 22, 2020 5:28 PM
 
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8 Replies 8
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Level 15
last updated ‎April 22, 2020 5:28 PM

Do you mean you managed to e-file the return with the wrong SSN and it was not rejected?

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Still an AllStar
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Level 15
last updated ‎April 22, 2020 5:28 PM

Input Return > Client Information > Social Security # > Correct it.


ex-AllStar
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Level 15
last updated ‎April 22, 2020 5:28 PM

Ah, George  just gave me a clue what you may be looking for. 😁

If you want to update your client's SSN outside of the return:

  1. Goto the Clients dashboard;
  2. On the line with your client's name, on the far right column under ACTIONS, click on the dropdown to select Edit client;
  3. Update the Tax ID;
  4. Click on the Save button.
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Still an AllStar
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last updated ‎April 22, 2020 5:28 PM

Just a questions... Does a new Tax ID trigger another return prep fee from Intuit?  I would expect it would.

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Level 15
last updated ‎April 22, 2020 5:28 PM

But you haven't explained what you're trying to accomplish.  Are you trying to file an amended return merely to correct the SSN?

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Still an AllStar
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Level 1
last updated ‎April 22, 2020 5:28 PM

I want to explain that the spouse have IPPIN and not primary taxpayer so when I submit it. It get rejected. It explained on IRS Pub said that both of them don't need IPPIN but primary would need it so I switch the wife to be primary taxpayer instaed of husband. but I copy the return and I able to change it but the original one still the same.

My question is DO I need to re submit the copy one ? Please help

Thank you!! 

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Moderator
Moderator
last updated ‎April 22, 2020 5:28 PM

Hi Kitty2327,

Yes, you would need to e-file the copy you made where the spouse with the IP PIN is listed as the primary taxpayer, and make sure that it gets accepted by the IRS.

You will get charged another credit for e-filing the copy return, but if you reach out to support by chat or phone and explain the issue they are usually able to give you a credit back as a courtesy. 

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Level 1
last updated ‎April 22, 2020 5:28 PM

Thank you!!

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