Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

having trouble getting to login screen

chuck_baldwin
Level 2

Just getting a blank screen instead of login

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

8 Comments 8
leslie-roberts
Level 2

I am having the same issue.  I've tried several times and I cannot get to login screen. 

 

0 Cheers
TonyC_EA
Level 1

Me too. Signed in from the Support screen, but when I went back to the PCO URL, it was a blank screen again.

0 Cheers
queenee444
Level 1

All I get is a blank screen!  I can't log in.  Please help!

Proconnect

0 Cheers
AbqStacy
Level 1

Same. Help Intuit!!! Sheesh

0 Cheers
atkannan
Level 1

Yes I have the same issue too

0 Cheers
Randy4305
Level 1

I'm having the same problem. I tried Firefox and Edge as well and the same problem.

0 Cheers
George4Tacks
Level 15

It is another way of affecting social distancing. It seems to have affected all tax products. Maybe Intuit didn't update their Anti Virus software? 

 


Here's wishing you many Happy Returns
0 Cheers
itonewbie
Level 15

It appears there were connection problems for about 2 hours.  PTO's product manager confirmed about 6 hours ago that it has been fixed.  Haven't seen any new report from other users in the PTO FB group complaining about connect issues since.

---------------------------------------------------------------------------------
Still an AllStar
0 Cheers