Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

having trouble getting to login screen

Highlighted

Just getting a blank screen instead of login

Labels (1)
0 Cheers
8 Replies 8
Highlighted

I am having the same issue.  I've tried several times and I cannot get to login screen. 

 

0 Cheers
Highlighted
Level 1

Me too. Signed in from the Support screen, but when I went back to the PCO URL, it was a blank screen again.

0 Cheers
Highlighted
Level 1

All I get is a blank screen!  I can't log in.  Please help!

Proconnect

0 Cheers
Highlighted
Level 1

Same. Help Intuit!!! Sheesh

0 Cheers
Highlighted
Level 1

Yes I have the same issue too

0 Cheers
Highlighted
Level 1

I'm having the same problem. I tried Firefox and Edge as well and the same problem.

0 Cheers
Highlighted
Level 15

It is another way of affecting social distancing. It seems to have affected all tax products. Maybe Intuit didn't update their Anti Virus software? 

 


ex-AllStar
0 Cheers
Highlighted
Level 15

It appears there were connection problems for about 2 hours.  PTO's product manager confirmed about 6 hours ago that it has been fixed.  Haven't seen any new report from other users in the PTO FB group complaining about connect issues since.

---------------------------------------------------------------------------------
Still an AllStar
0 Cheers