I noticed they just posted a couple of help articles today. Maybe they will help https://proconnect.intuit.com/community/help-articles/help/generating-form-990-pf-part-xv/00/74612
If not, I think you need to work with support to resolve these issues. Working the the PTO program is very vexing at times.
Thanks. I'll look at the links when I get a chance. I've never actually done a 990 before, so this a challenge in itself (going off the previous year's return trying to figure out where all the numbers came from). I've done several individual (1040) returns this year using PTO and have been able to find where things go that I wasn't sure of where they went.
About two decades ago, I went to a 1 day 990 class. I left assured that my decision to never do anymore was a good choice. We start doing returns thinking we know everything. After awhile we realize we don't know squat. Work hard to do what you know and find some others in your area that can do what really takes specialization, like 990 and foreign stuff. If you want to continue with 990s, get some CPE credits, preferably in a live workshop.
Lacerte has some sample returns, it would be nice if PTO could also offer those. HINT to @IntuitAustin