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Email password change:

Smitty
Level 3

Received email from ProSeries stating my password needs updated. Many scams out there, so wanted to make sure this was legitimate before doing so. Thank you

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George4Tacks
Level 15

You are required to update your password on a regular basis. You can do so in your regular sign in and it will remind you there when you need to update. 

I would not respond to the link in the e-mail, just to be sure. 


ex-AllStar

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George4Tacks
Level 15

You are required to update your password on a regular basis. You can do so in your regular sign in and it will remind you there when you need to update. 

I would not respond to the link in the e-mail, just to be sure. 


ex-AllStar

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ShivaSura910
Level 1

How do I change my password?  Evidently I missed the time frame given

in the e-mail.

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George4Tacks
Level 15
Toward the bottom of the sign on is "I forgot my user ID or password" > Click that and follow the instructions.

ex-AllStar
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Just-Lisa-Now-
Level 15
Level 15

I got it recently as well, even though I had just changed it less than 2 months prior.  I never use the link in email, I just wait for the program to prompt me to change it someday..its usually within a week after the email.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪