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Clients are gone

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last updated ‎July 09, 2020 10:17 PM
Proconnect customer. Database is missing 10 clients including all of 2018 and my own return. Help?
Intuit Customer support is closed. Thanks
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Level 15
last updated ‎July 09, 2020 10:17 PM

You are not alone. https://proconnect.intuit.com/community/proconnect-tax-online-discussions/discussion/why-aren-t-all-...

Maybe @IntuitBettyJo or @IntuitAustin could put out a statement of expected return to normalcy.


ex-AllStar
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Community Manager
Community Manager
last updated ‎July 09, 2020 10:17 PM

Hi there, 

We are looking into this issue and will let you know as soon as we have an update. 

-Betty Jo

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Level 15
Level 15
last updated ‎July 09, 2020 10:17 PM