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I know I have to call to purchase the products. But it takes so many minutes to reach a right person to order. International call is so ex... read more
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A client mailed 2017 paper return (back in June 2020) to IRS, just called IRS they did not receive it and suggest the client to refile.I think IRS shuts down fo... read more
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I was told to make mailing labels down laod pro series and transfer clients. Did that and now it tells me another person locked files and will not work.&n... read more3 3
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I had installed a copy of your demo, but I am having problems using it
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I'm recreating a 2018 1120S and I need to override Form 1120S Schedule K line 15a. Does anyone know how to do this. Also, I would like to input... read more
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I am new to PTO. Whenever I log in to my PTO account and click on Clients, there is no sort order (e.g. sort by last name and then first name). Inst... read more
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I am trying to learn about the ProConnect software so I am recreating some returns. My question is where do I enter prior year disallowed losses due to basis? W... read more
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All but one clients transferred to 2020. how to transfer5 4
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All but one clients transferred to 2020. how to transfer1 1
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IRS shutdown is scheduled for midnight EST. Seems like Proseries shut down efiling around 9PM. Did anyone else experience this?6 2
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Why can't I change the Federal I.D. number on the 1120s?It's gray and won't let me change it.5 1
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Microsoft says Pro Series 2020 is not a verified APP2 1
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Is conversion from 2019 ProSeries to 2020 ProConnect available yet? Where do I access the program? When I access the conversion process from Setting... read more
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I am not able to access tax returns that I prepared in for 2018 & 2019.3 1
