Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Java lang illegal state exception error when printing or e-filing in ProSeries

Intuit Help
Intuit

Java lang illegal state exception error when printing or e-filing in ProSeries

When trying to print or e-file any tax return ProSeries gives the following error:

"java.lang.IllegalStateException:  Expected Fonts Directory to contain 'OCR-A__pfb' file; but it does not.  Check that fonts directory specified correctly."

javalangerr.png

Path to PDF Fonts directory is missing

To correct the unexpected behavior follow the steps below.

  1. Close ProSeries.
  2. Open File Explorer.
  3. Navigate to C:\ProWin19\32bit.
  4. Open ProWin19.ini.
  5. Locate the parameter reference "PDFFontsDirectory=".
    • A proper reference will read as follows:  PDFFontsDirectory=C:\ProWin19\32bit\PDFFonts  
  6. Add the missing reference to \PDFFonts at the end of the parameter (see comparison example below).
  7. Go to the File menu and click on Save, then close the "INI" file.
  8. Restart ProSeries.

You should now be able to print and e-file tax returns.

javalangerr-2.png

Was this helpful?

You must sign in to vote, reply, or post
Labels (1)