First extension rejected

[Lennyv]

Extension rejected by IRS because a tax return for the taxpayer's ID# has already been filed and accepted by the IRS. Do I know send in a paper extension with the rejection explanation from Intuit?

Should Form 14039 be sent with the paper form 4868?

[Just-Lisa-Now-]

Did your client use the non filer site to get the stimulus payment?

[Lennyv]

The client said that they did not.

[Just-Lisa-Now-]

A paper extension is your only option now. 

I think the 14039 goes to a different address though....you may even be able to fax it in (assuming that fax line is back up and working)