Why does it always take nearly an hour to get help when I call with a technical question? I am writing because I am going home after being on hold for fifty minutes.
Why does it always take nearly an hour to get help when I call with a technical question? I am writing because I am going home after being on hold for fifty minutes.
Because Intuit has done surveys and has determined that on average, a person will hang up if they are put on hold for 60 minutes. This way they don't have to pay so many people in their support department.
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