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Why does it always take nearly an hour to get help when I call with a technical question? I am writing because I am going home after being on hold for fifty minutes.

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Level 15

Because that is the way it is. Try asking here.


ex-AllStar

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Level 15

Because that is the way it is. Try asking here.


ex-AllStar

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Level 15

Because Intuit has done surveys and has determined that on average, a person will hang up if they are put on hold for 60 minutes.  This way they don't have to pay so many people in their support department.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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