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Why did my Primary Options change after Lacerte updated?

krystal
Level 1

It is 1/26/22, and our 2021 Lacerte updated within the last 48 hours.  Earlier this week, I installed Lacerte on each computer and verified that all the Primary Options were coming through correctly.  When I logged into Lacerte yesterday, I was prompted to install and update, and I did.

Once the update finished, some of our users noticed that the preparer list was missing.  We also experienced changes in the Trustee Rights, but everything looks fine in the Setup and Tax Return tabs.

Did the update cause these changes?  If so, will it be corrected, or should I spend time adding all the preparers again?

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