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Waiting on the phone

Level 2

I call technical support, 800-933-9999 at 3 PM and I have to wait on hold, usually more than an hour. Why can't the call back feature be available? I have no problem receiving a call back the next day. I DO have a problem waiting, since I can't use my phone or leave my desk.

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1 Reply 1
Level 15
Try asking your question here. Quite often one of our All-Star users will give you an answer while get on with your day.
Grouching here really does not good. Send a letter to Intuit headquarters.