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Unable to use the Exempt Module

beccad
Level 2

The exempt module has always been part of our license and there is a data file with data in it but we are not able to switch to that module.  It is grayed out.  Anyone have suggestions?

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4 Replies 4
George4Tacks
Level 15

Possibly you did not install them in your initial setup. https://proconnect.intuit.com/community/install-products/help/installing-additional-tax-modules-and-...


ex-AllStar
TylorValdez1
Employee
Employee

Your issue is due to that module not being installed. Please run websetup and check the box for 990 for US.

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beccad
Level 2

Yes but it was installed because it has data in the file.  Did it just somehow uninstall itself?  

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beccad
Level 2

We install the entire program once each year.  We do not individually install modules. We absolutely had it at one time and then it was just gone. 

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