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Unable to load Detail Screens after today's update 10/24/2018

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Level 1

Finished a tax return this morning, ran the update and turned off the computer.  Came back from lunch, booted up and cannot view the Details screens.  I can view Forms and Diagnostics just fine.  Getting an error that Lacerte cannot load the screen.

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Accepted Solutions
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Level 15

1) reboot

2) if #1 doesn't work, do a WebSetUp & force install even if it says the program is up-to-date.

3) Report back if those don't help....you may need to make that dreaded call to Support in the morning.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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3 Replies 3
Highlighted
Level 15

1) reboot

2) if #1 doesn't work, do a WebSetUp & force install even if it says the program is up-to-date.

3) Report back if those don't help....you may need to make that dreaded call to Support in the morning.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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Highlighted
Level 1
Thank you, Force Websetup fixed it.  
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