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Tax Return Won't Lock

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Level 1
One of my corporation tax returns won't lock, any ideas?
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1 Solution

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There are typically 4 reasons why you can't lock a return:

1. It's in REP Lock (right click, select REMOVE REP LOCK, click yes, try again.

2. You may need to recalculate first 

3. Antivirus interference (suspend real time scanning OR configure AV to exclude Lacerte)

4. Repair your client database (CLPACK- there's an article for step by step on this)

View solution in original post

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2 Replies 2
Highlighted

There are typically 4 reasons why you can't lock a return:

1. It's in REP Lock (right click, select REMOVE REP LOCK, click yes, try again.

2. You may need to recalculate first 

3. Antivirus interference (suspend real time scanning OR configure AV to exclude Lacerte)

4. Repair your client database (CLPACK- there's an article for step by step on this)

View solution in original post

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Level 15
I'm going to guess that calling a locksmith isn't going to help much?
ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
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