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Support Chat

Level 1

I cannot find the support chat anymore.  Did it get discontinued?

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1 Solution

Accepted Solutions
Level 15

Yep... two years ago (I think it's been at least that long).

Post your problem here; *we* can often work miracles 😉

Former Chump..umm... AllStar.
"the game of life is hard to play"

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

5 Replies 5
Level 15

Yep... two years ago (I think it's been at least that long).

Post your problem here; *we* can often work miracles 😉

Former Chump..umm... AllStar.
"the game of life is hard to play"

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

Level 1

I have one file from 2019 that will not proforma over to 2020.   Initially got diagnostic that "unable to read file".  every time I open Individual tax file and go back to menu, the program retries to ptoforma the file.

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Level 15

Is it locked?


ex-AllStar
Level 1

No, and I just double checked to make sure.

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Level 2

I had the same issue.  Make sure you have run all Lacerte updates.