Solved: Support Chat

T in Arl

I cannot find the support chat anymore. Did it get discontinued?

abctax55

Yep... two years ago (I think it's been at least that long).

Post your problem here; *we* can often work miracles 😉

Former Chump..umm... AllStar.
"the game of life is hard to play"

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

abctax55

Yep... two years ago (I think it's been at least that long).

Post your problem here; *we* can often work miracles 😉

Former Chump..umm... AllStar.
"the game of life is hard to play"

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

T in Arl

I have one file from 2019 that will not proforma over to 2020. Initially got diagnostic that "unable to read file". every time I open Individual tax file and go back to menu, the program retries to ptoforma the file.

sjrcpa

Is it locked?

ex-AllStar

T in Arl

No, and I just double checked to make sure.

dnewton72

I had the same issue. Make sure you have run all Lacerte updates.

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