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New LaCerte Desktop Not Opening

jknecht
Level 3

I was on XX0.14 and took the updates yesterday.  They installed and then told me to reboot before running LaCerte.  I rebooted seven times now and get the same message.  I think there is something wrong with the build.  I guess I can always go do a fresh install from the home page (My account) but I don't want anything overwritten.

Thoughts?

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1 Solution

Accepted Solutions
George4Tacks
Level 15

This FORCE install will often cure all ills https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

 


Here's wishing you many Happy Returns

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2 Comments 2
George4Tacks
Level 15

This FORCE install will often cure all ills https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

 


Here's wishing you many Happy Returns
jknecht
Level 3

George,

THANKS SIR!!