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Error while getting calculation data from engine

mayesmk
Level 1

After each update, I keep receiving an error message "Error while getting Calculation Data from Engine" and "Error: Exception"   The system is not telling me what either of these means and I can't seem to get in touch with anyone at Lacerte. 

 

Thanks in advance.

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2 Comments 2
George4Tacks
Level 15

Someone indicated it took them 3 hours to be told to do the FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

This does not affect your data.

 


Here's wishing you many Happy Returns
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George4Tacks
Level 15

@IntuitBettyJo Why can't we get a link to Google search so people can find things on this site?

https://www.google.com/search?q=Error+while+getting+Calculation+Data+from+Engine

 


Here's wishing you many Happy Returns
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