E-Signature Dashboard Clients are gone. How to fix?

[Thomas M Johnston Esq]

Have been using e-signature for returns.  Has worked well, until yesterday, when all of the clients on the dashboard were gone.  How to fix?

[colinsbray]

This is something I've experienced periodically. Sometimes fixable by exiting & logging back in, or at worst a restart.

[Thomas M Johnston Esq · Accepted solution]

SOLVED with help from Lacerte Support.  Determined that e-signatures are tied to "client-type," so did not have any clients under the "Individual Module" yet, but found them when switched to "Fiduciary Module".