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Can the system add a notes column in list of clients. If so HOW

SOCAL Al
Level 2
 
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9 Comments 9
Kathi_at_Intuit
Employee
Employee

Thank you for stopping by the community and posting a question. Lacerte is not able to add a Notes column to the Client List. What you would be able to use in Lacerte is a Custom Filter, Client Notes, or Sticky Notes. Please see these knowledge bases about them:

Creating a Custom Client Filter

https://proconnect.intuit.com/community/help-articles/help/creating-a-custom-client-filter/00/4032


Creating Client Notes

https://proconnect.intuit.com/community/help-articles/help/creating-client-notes/00/4277


Sticky Notes - Intuit Academy

https://www.youtube.com/watch?v=DJhPRfdcopU


Using Sticky Notes

https://accountants-community.intuit.com/articles/1858521-using-sticky-notes

 

 

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roz2
Level 4

I would love, love, love that idea also.  So many times you want to add a note to explain why you cannot correct one of the other columns or a note just about that one client. Or more statuses would also help.

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JoanChanning
Level 2

I would like to be able to export my client list to excel.  
I haven't found a way to do that.

I could do it with Drake.

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Kathi_at_Intuit
Employee
Employee

I have entered an enhancement request for Lacerte. If you would like to submit feedback for Lacerte, in the program please go to the Help menu>Lacerte Feedback and enter any suggestions or issues with Lacerte.

Kathi_at_Intuit
Employee
Employee

Thank you for posting in the community. If you would like to export your Clients to Excel, please see this knowledge base:

Exporting the Lacerte Client List to a Spreadsheet

https://proconnect.intuit.com/community/help-articles/help/exporting-the-lacerte-client-list-to-a-sp...

 

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Justin98
Level 2

Can sticky notes be use in the Client list screen?

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Kathi_at_Intuit
Employee
Employee

Welcome to the community and thank you for posting your first questions. Are you asking if a Sticky note may be placed on the Clients tab in Lacerte? If you are, then no it cannot be added to the Clients tab. What would you be using the note for if you could place it there?

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Justin98
Level 2

That was what I was asking.  When reviewing client and e-file statuses I was hoping to be able to have a note on the client tab regarding their status.  Example, say I am reviewing e-file status and see that one has been rejected, it would be great to have a note beside it that say's why.  The note would be something simple like "client had to paper file" or "client getting correct SS#".  Another example is if we have a client that has not returned their e-file signature form, it would be great to have a note beside it to tell us that when the last time we contacted them or reason we have not received the form.

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Kathi_at_Intuit
Employee
Employee

Thank you very much, I will enter another enhancement request and give your specifics to development. What we would be able to add to the Clients tab would be the Custom Filter column, however, this box is limited to 20 characters.

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