Printing EFile acceptance letter - exception message

[TAD]

Printing Client...Incomplete

Exception During Acceptance Letter processing Exception Message:  Scope for (P245) does not exist

[ktfrigo]

I'm receiving the same message.  Anyone have an answer? 

[TAD]

Still no luck with this.  Tried calling Support this morning...no change.  Any change on your end?

[ktfrigo]

After an hour and a half last week with tech support, it's a coding error they are researching.  There should be a fix, but nothing has pushed through yet.

[TAD]

Thank you. I had a very unpleasant and unsuccessful call with Support this morning, with no resolution.  The first team member actually advised me that it was a known problem.  She transferred me and that person...unhelpful, rude, and impatient.  Only, absolutely only, time I have had a bad experience with support.  Thank you for your feedback.

[Bili0955]

are these efile acceptance letter.com