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https://proconnect.intuit.com/community/help/faqpage/title/sendmessage
But you'll get better responses if you post any questions you have in the Forum, so everyone can see/respond.
We are all volunteers, so one-on-one/personal responses are unlikely.
@abctax55 the question may be regarding other users in the network using Lacerte.
Tools > Message other Users
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