Last year was the first year our firm used Lacerte software. This year one of our staff preparers left the firm and we are in the process of reassigning her 200 plus clients to new staff preparers for 2019. Is there a way to make these reassignments on a mass basis in Lacerte? If yes, how?
FYI, we were able to do this sort of thing with our prior software provider (UltraTax).
BTW, hopefully, I can get an answer here as the wait time on customer service currently is over an hour. Sheesh.
This is not a normal feature of Lacerte. I would be inclined to just replace the prior preparers information with the new preparers information. This is for 2019 tax returns, all prior years could be left alone. In prior years add the new preparer with a new preparer #, so if they do an amended or prior year return they would be #16 instead of #X, which would be the prior preparer.
The solution would work great if the clients were being assigned to just one new staff preparer. In this case, they are being assigned to multiple staff preparers.
Seems we will have to manually input the majority. It makes no sense as to why a techy company like Intuit doesn't include this feature in its software.
I would appreciate comments from Intuit.
There is a group of techie people that do mess with the program. They have their own group https://proconnect.intuit.com/community/lacerte-sdk-group/gp-p/501
The best the rest of us can do is to ask Lacerte to add this (Help > Lacerte Feedback), and set back and wait a decade of something to happen. I have been using Lacerte for 40 years. I remember when we had to use the multipage spread sheet that showed where every line of K-1 went. A user in Sebastopol CA did a cut and paste of the various input sheets to do each of the K-1's. Ultimately Lacerte incorporated that into the program.
Also consider joining LTUG. https://groups.io/g/ltug