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Is anyone experiencing E-files being sent w/o anyone sending them?

Swaldrep
Level 2

Starting 3/3/21 and still going today, we have clients who are being e-filed through Lacerte, but they're not put into the Wizard.  They just show up on acknowledgments.  When you F4 and look at the e-file status, it skips "ready to send" and "sent to Lacerte" and goes from "Passed Validation" to "Received at Lacerte","Sent to IRS","Accepted". There information is still in Lacerte for the return, showing a refund, but on all of the ones it has sent, it shows US Return   $0  in the e-file status.

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2 Comments 2
jerry
Level 5

What do you see in the e-file Activity Reports?  F4 is just our status that we enter

Swaldrep
Level 2

I have an e-file status tab on when I push F4.... I put what the e-file status says in the original question.