I cannot transfer a client to 2018 due to "Invalid Format"- what does this mean and how do i correct?

[abctax55]

I'm surprised one of these didn't pop up when you were asking your question.

# 2, & # 3 address the issue.

https://accountants-community.intuit.com/search?utf8=%E2%9C%93&q=invalid&button=

[George4Tacks]

With that link, click "Latest Activity" in sort, just to the left of the Orange(?) square

[abctax55]

So the no votes are out...I was pretty sure I'd get one since my answer required the OP to actually DO something.

[IRonMaN]

Whacking a dog on the snout always gets their attention.  Sometimes the dog learns from the whack and other times you find out how sharp their teeth are :wink:

[dfa]

This link doesn't work any more. Any idea where I can look? Thanks.

[George4Tacks · Accepted solution]

Digging through this frickin' forum is very difficult, so here are some popular ones:

The invalid character that is stopping the transfer is the @ sign in the email address.  Remove that and it will transfer. (Personally I doubt this one)

Client is locked - Back up the client - Unlock and try the proforma again - Lock

From abctax55's theft from another forum ""..it turned out to be an invalid item within the charitable contributions. Apparently i's have an issue. It did  on both of these. Retyping the organization worked."  

Use Ctrl + W to very carefully look at the detail for "wonky" characters. 

[COGS]

Same problem.  I don't have any invalid characters.  Other office computers can transfer.