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How do i import client data from jump drive

sj4hox0504
Level 1
 
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George4Tacks
Level 15

IF the data was a back from Lacerte to the jump drive, THEN you can use Restore from the client screen of Lacerte to get it back. 

IF the data was simply copied from a Lacerte drive,using drag and drop, THEN you need to try again so that the first option will work for you. 

Data is stored in a convoluted manner and you can not simply copy a file and have it work on a new machine. 


ex-AllStar

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Kathi_at_Intuit
Employee
Employee
Is the data a backup?
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George4Tacks
Level 15

IF the data was a back from Lacerte to the jump drive, THEN you can use Restore from the client screen of Lacerte to get it back. 

IF the data was simply copied from a Lacerte drive,using drag and drop, THEN you need to try again so that the first option will work for you. 

Data is stored in a convoluted manner and you can not simply copy a file and have it work on a new machine. 


ex-AllStar

View solution in original post

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