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How can I access the Lacerte CPE course certificates?

jonwoodcpa
Level 1

I've taken several Lacerte CPE courses. I'd like to keep the CPE course certificates in my files for use when my license comes up for renewal.  I have not been able to find how to access the certificates.  Where can I find them?

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abctax55
Level 15

How long ago did you take the classes?  It seems that with the few I've taken, the certificate is emailed weeks later.

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

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jonwoodcpa
Level 1
Since I posted my original question, I've received additional info from Intuit which indicates that certificates are emailed to the address used when registering for the class, typically within 7-14 business days.  If the certificates do not appear on schedule, then Lacerte recommends that the attendee contact Lacerte using one of the following options.

ProConnect Tax Online - customer support chat team (https://proconnect.intuit.com/shared/chat/inin_prechat/?group=ito-care)
Lacerte - 800-933-9999
ProSeries - 800-434-6818
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abctax55
Level 15

How long ago did you take the classes?  It seems that with the few I've taken, the certificate is emailed weeks later.

Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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itonewbie
Level 15
Same here.
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itonewbie
Level 15

I believe the certificates are sent to you via email provided you participated for the required period of time and responded to the questions during the training.  So long as your PTIN is on file with Intuit, they should have reported those hours to the IRS as well.  You are probably aware also that no CPE is awarded for recorded webcasts.

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Still an AllStar
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jonwoodcpa
Level 1
Thank you.  However, as a CPA, I need the CPE certificates to have available for possible submission to my licensing agency, the State Board of Accountancy.  To date, I have not received any certificates via email.  Should I contact someone at Intuit to follow up?  If so, who would I contact?
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abctax55
Level 15
Giving @itonewbie a no vote when he tried to help you is uncalled for.
IF you are the one that did......perhaps the trolls are out on a Friday.
Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches
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jonwoodcpa
Level 1
I did not wish to give a no vote.  I was only trying to find out how to get a CPE certificate.  
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abctax55
Level 15
I *think* you can access the certificates via "myaccount".....
Former Chump..umm... AllStar...This message was typed from 6 feet away so you can safely read it immediately.

If a post answers your question, click on *Accept as solution* for future searches
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itonewbie
Level 15
Thanks for the prop, @abctax55 :smile:

@jonwoodcpa Everyone needs to keep copies of the certificate. You're not alone. If the response is not what you're looking for, you could have easily come back to clarify.  No hard feelings though.  Happy Friday!
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Still an AllStar
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