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I can't sign in to Lacerte

Level 1

Lately I've had problems signing in to Lacerte.  I enter my user name and password then click sign in.  The "Sign in" button says "Signing In..." but won't let me into the software.  I have updated and restarted my computer, but the issue is still happening.  I'm having problems with 2017 and 2018 programs.

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1 Reply 1
Level 15

Have you tried "I forgot my user name and password" toward the bottom of the sign in screen. Possibly your password has expired.

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