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Has anyone called Lacerte today re efile problems

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Level 2

Can't login.

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9 Replies 9
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Level 3

Look at all the previous posts about this problem, as well as the "alert."

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Level 1

My Admins said they have been able to get one at a time to go through. 

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Level 15

https://proconnect.intuit.com/community/lacerte-tax-news-updates/discussion/unexpected-behavior-efil...

Ya' think they don't know ????

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 3

Good luck calling, now been on hold for an hour+....

All I want is an ETA or over/under on issue getting resolved today.  East coast down to two hours to prep paper returns to be mailed...

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Level 15

When this kind of sh*t has happened before (and it has, with both Intuit in years past & with Thompson Reuter just recently on 7.15), they work with the IRS for special consideration.  I would expect the same thing this time, if the wheels don't get re-attached soon.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 1

I am having luck by just periodically resending the returns. When it does work its super slow but at least they are going out.

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Level 1

working now

 

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Level 3

Same, thank goodness.

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Community Manager
Community Manager

For the latest updates on this issue, please see this thread within our News and Updates section of community here.

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