How do I get rid of "resetting" popup message?

[user74540]

every time I go in and out of a client's file I get this pop  up message

[Kathi_at_Intuit]

Is this the message that you are getting "Process e-file "Clientname resetting"?

[Nina]

The tax return was e-filed, but I continue to receive a " 'Client number' resetting"  pop up message every time I change screens. I tracked it down to the EF attachment screen, deleted and reattached the document, but the pop still persists.

[Kathi_at_Intuit · Accepted solution]

Great to have you in the community and thank you for reaching out. I would take a look at this post as it may help resolve the issue:

https://accountants-community.intuit.com/questions/1830519-why-am-i-receiving-popup-message-process-...