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GLacerte support

mskcpa
Level 1

Has anyone else had problems with long wait times, emailing tax organizers and incompetent support staff?

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4 Comments 4
itonewbie
Level 15

We need to stop this thread because the number of responses will probably crash the site.

Seriously, yes, you're not the only one who is having problem with long wait time for support.  Let's just say there're more than a few (but that would be an understatement).

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Still an AllStar
IRonMaN
Level 15

Has anyone else had problems with long wait times,

Only everyone that has called support

 

emailing tax organizers

Tax organizers have worked perfectly this year except for everyone that has tried generating them.

 

and incompetent support staff?

I don't know if anyone has gotten through to actually talk to support due to the long wait time.

 


Ukraine - hang in there
sjrcpa
Level 15

Yes to all 3.

As my colleagues said, probably everyone can answer yes.


Ex-AllStar
George4Tacks
Level 15

Yes.


Here's wishing you many Happy Returns