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Get a failed transmission on all tax returns i send

Level 1

i get a failed transmission every time i send a tax return Business/Individual etc ..it says i need to update my software when i go to updates it says i'm using current software!!!

55 Mins on hold with lacert is Unacceptable ...both calls i've made have been this long!! 

terrible experiencethus far...any one having the same issue??

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Level 15

I don't do Lacerte, but rumor has it doing a force install helps solve some mysteries.  Have you tried doing that yet?


This week's special - free amended tax returns to anybody bringing in a signed copy of the law providing tax breaks for unemployment.
Level 15
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