Solved: Esignature - questions were not for my client

Strongsilence-CPA · ‎03-14-2022

My client reported that the authentication questions had nothing to do with him. Yikes and yeessh!

Hope that wasn't my fault. I suppose I could have clicked a different client and added his email address.

PhoebeRoberts · ‎03-14-2022

I've had a couple like that. One person said that a verification question was basically "what's the birthdate of the person your spouse left you for"! Another just said it was weird random stuff that had nothing to do with them.

Just void out the DocuSign and resend it. That'll generate a new batch of questions.

View solution in original post

PhoebeRoberts · ‎03-14-2022

I've had a couple like that. One person said that a verification question was basically "what's the birthdate of the person your spouse left you for"! Another just said it was weird random stuff that had nothing to do with them.

Just void out the DocuSign and resend it. That'll generate a new batch of questions.

Esignature - questions were not for my client

©1997-2024 Intuit, Inc. All rights reserved.

Intuit, QuickBooks, QB, TurboTax, and Mint are registered trademarks of Intuit, Inc. Terms and conditions, features, support, pricing and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.