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Error message

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Level 1
last updated ‎February 04, 2020 4:35 PM

Error in Lacerte Tax program.  CefSharp.Core.dll or one of its dependencies is missing.

 

I get this message everytime I load the 2019 program.  All updates are current.

 

Does anyone know what this means or how to solve it.

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Level 15
last updated ‎February 04, 2020 4:35 PM

If you have not yet rebooted, try that. Next use the FORCE INSTALL detailed in this article https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

 


ex-AllStar
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Highlighted
Level 1
last updated ‎February 04, 2020 4:35 PM

First of all, thanks for the quick response.  I really appreciate it.  I reboot after every update download and install.  The program appears to work fine.  But I get this message always.

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Level 15
last updated ‎February 04, 2020 4:35 PM

A bit of Googling, shows that your dll is part of Microsoft Visual C++. It you have an IT person, check with them about doing an update of it. https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

I am sure if you contact support, they will help you with the update.  I see that I probably have way too many of these, but I am not having that problem. This is from Windows Settings > Apps

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ex-AllStar